9
driver for the entire Group. China and the
United States are the regions in which this
performance is the most remarkable. Fur-
thermore, the ongoing development of ser-
vices and their digital component strengthens
the attractiveness of the Group’s offering and
contributes to strong revenue growth. Coffee
represents 90% of revenue in the Profession-
al segment, but we are increasingly diver-
sifying, notably with a stronger presence in
professional kitchens since the acquisition of
Pacojet and other future acquisitions.
We will continue to invest in 2024 to develop
this market and support our strategic ambition.
What are the ambitions for the Consumer
market?
Consumers are our historical market, and
we will not forget it! Uses evolve, and so does
our offering. We must be extremely agile to
respond to all the challenges of this market,
in terms of both accessibility and sustaina-
bility. We are recording growth in all regions,
in a resilient Small domestic equipment
market, notably due to effective commercial
execution. Growth was notably driven by linen
care, versatile vacuum cleaners, fans, oil-less
fryers, rice cookers, kettles, full-automatic
coffee machines and cookware (particularly
the Ingenio range).
We are redoubling our efforts to maintain this
excellent momentum in 2024.
The Group has always had a very powerful
industrial culture.
Have new investments been made in 2023?
France and Europe need greater competitive-
ness and sovereignty at industrial level. The
Group has always taken a leading position in
this battle We have made decisive choices
over the last few years as a reminder of our
mission Within the Group we have been lucky
enough to benefit from tremendous industrial
expertise which gives us this legitimacy To
day our investments are significant and nec
essary and concern all our 41 industrial sites
around the world These investments affect
not only the ecology transition notably through
a continuous pursuit of energy efficiency but
also a better quality of life at work
What is the assessment of performance
in 2023?
Groupe SEB bucked the trend and performed
well in 2023, against a backdrop of undeniably
difficult economic conditions. We regained
good momentum in Consumer and reaf-
firmed our global leadership through an in-
tensive product innovation strategy, deployed
effectively.
We passed a milestone by exceeding the
mark of 8 billion euros in annual sales, up
5.5% like-for-like (LFL). Consumer sales
reached 7,045 million euros, up 3.2% LFL
compared to 2022, thanks to growth in all
regions. The Professional segment sustained
the momentum gained in 2022, performing
even better in 2023 at 962 million euros, an
increase of 26.5% LFL, and now representing
12% of Groupe SEB’s annual sales.
As I often say, this situation is a reminder of
the solidity of our model and relevance of our
vision.
Are the objectives maintained?
The last two quarters of 2023 have set a new
course. There was a marked recovery in growth,
which continues today. The dynamic sales, the
continuous improvement of gross profit and
disciplined management of all costs allowed
the Group to exceed its initial target for growth
in operating income. We end the financial year
with a stronger balance sheet and financial
structure. We reaffirm our medium-term am-
bitions of average annual organic growth in rev-
enue of at least 5% and an operating margin of
around 11%. For 2024, we confirm our objective
to deliver an operating margin close to 10%.
We remain prudent yet confident going forward.
The Professional market is a strong
growth driver for the Group
What are the mediumterm prospects
This is without doubt the biggest turning point
of the last few years for the Group our strat
egy for developing the Professional market
proves itself with each passing month 2023
was a record year for this segment and the
fourth quarter was excellent This is a very
good indicator for the future It is a growth
In 2023, you traveled to a number
of countries and Group sites to meet
the teams in the field.
What lessons have you learned?
It is a habit of mine to work with all teams
throughout the world. It allows me to take
the pulse of our community and identify ob-
stacles as well as opportunities. I will con-
tinue the tradition for as long as I feel the
benefits every day. This closeness gives me
a very clear grasp of the Group, and enables
me to build strong relationships with all those
who are working to make it successful. Fur-
thermore, in these uncertain times our per-
formance draws its strength from the unity
of all our employees. And this was clear to
me in the field!
“Act for sustainable livings”, the 2018-2023
CSR ambition, has drawn to a close;
what can you tell us about the new
roadmap?
We put in place an ambitious strategy in
2018, and devoted the necessary resources
to achieving all or part of the goals set by the
end of 2023. Within the scope of our commit-
ment, I firmly believe in continuous improve-
ment. We must continue to make progress,
and we have an amazing team that tackles
these subjects with great determination. We
are currently in the final stages of drafting
our new road map, with a single objective: to
be exemplary.
“GROUPE SEB BUCKED
THE TREND AND PERFORMED
WELL IN 2023 A REMINDER
OF THE SOLIDITY OF OUR
MODEL AND RELEVANCE
OF OUR VISION