Dialogue between group management and employee

DIALOGUE BETWEEN GROUP MANAGEMENT AND EMPLOYEE

Dialogue between group management and employee is an integral part of our code of ethics. We are committed to encouraging such dialogue and respecting the freedom of association around the world. As such, we create employee representation bodies in all our operating countries. We have also signed collective agreements at our companies: at end-2016, nearly 89% of our workforce was covered by a collective agreement signed within the year.